York Region Customer Service Appreciation Award Program (CSAP)


York Region Transit hosts an annual Customer Service Appreciation Program (CSAP) Awards luncheon to recognize:

-Contractor employees who have received customer commendations;

  • Diamond Award (30 + Compliments)
  • Double Platinum Award (20-29 Compliments)
  • Gold Award (5-9 Compliments)
  • Silver Award (3-4 Compliments)

-Contractors with the least number of accidents;

-Most improved accident record from the past year.